Regardless of their size and nature, protecting goods in transit is a top priority for all businesses. Shock and tilt indicators are used extensively around the world for this purpose. However, it is important to remember that the efficiency of these tools depend to a great extent on how well we can implement or monitor them. This is why it is necessary to train your teams on using shock and tilt indicators properly.
What are Shock and Tilt Indicators?
Shock and tilt indicators are highly useful instruments capable of detecting and recording the tilt or impact during the transportation of goods beyond certain thresholds. These devices not only help reduce the risk of product damage but also ensure accountability and identify mishandling. Before providing training to your team, please ensure that they have the basic knowledge regarding the functioning of these devices.
Advantages of Training
Improved Product Integrity: Trained employees are more likely to handle products with care, which minimizes the probability of product damage.
Responsibility: Staffs tend to take better care of products during shipping when they understand the consequences of mishandling of products.
Cost Reduction: When fewer goods are damaged, it reduces the cost of replacement and increases customer satisfaction.
Streamlined Operations: Employee training sessions help minimize confusion and bring clarity to how the organization operates.
Steps to Train Your Team
Explain the Objectives of Shock and Tilt Indicators: The first thing that your team should know is how these indicators support the protection of goods. Emphasize that the data captured by these devices can be useful in determining areas of weakness in the supply chain, which can help avoid similar incidents in the future.
Show How It Is Done: Training is necessary to teach your team how to install shock and tilt indicators on the package that is being shipped out. Explain that the placement of the device is extremely important and incorrect placement may yield inaccurate results.
Setting Thresholds: Different products don’t have similar sensitivities towards impact and tilt. Therefore, it is important to train the team on how appropriate thresholds are set for different shipments. For example, compared to sturdier goods, fragile items need more sensitive settings.
Monitoring and Documentation: After installing the indicators, the team has to monitor them throughout transit. Therefore, the training should cover the interpretation of readings and documentation of all product mishandling-related incidents.
Problem Solving: Test your team by creating situations that they would face in real life. For example, what action do they take if one of the shock indicators shows an impact event? These hands-on experiences encourage employees to think critically and solve problems on their own.
Consequences of Mishandling: Mishandling of shipments bring about financial losses as well as loss of credibility. Try to utilize graphics or figures that show how proper handling and effective monitoring directly impact customer satisfaction and loyalty toward the brand.
Follow-Up and Continuous Improvement: Training should not be the final component, but rather the starting point. Continuous online or physical refresher courses and brief sessions on new technologies help your employees stay updated. Also, accept their suggestions to improve the training program and assist them overcome any challenges they face.
Providing employee training on the proper use of tilt and shock indicators indicates your intention to protect your shipments efficiently. Educating your employees in the right way also instills a sense of responsibility in them, which ultimately makes the supply chain stronger.
At ShockWatch, we offer a world-class collection of impact and tilt indicators as well as recorders. Please contact us to find out more.
