E-commerce has exploded in the last decade, but it has also arrived with its own set of issues. If a consumer orders a product online and it arrives damaged, the quality and reputation of the manufacturer are questioned. Products returned drive up warranty costs, and a poor customer experience leaves a lasting image in the mind of the consumer, ultimately reducing the chance of repeat orders. The product was perfect when shipped, so it must have been the shipping company. ShockDot and ShockWatch 2 impact indicators are highly visible devices which activate when an impact exceeds a predetermined level. When placed on a package, the device visually alerts everyone involved in the handling process that additional care is required. Help put an end to customers dissatisfaction. ShockWatch solutions have proven to reduce damage during shipment by up to 70%. Incorporate a ShockDot or a ShockWatch 2 as part of your packaging process.